Natalia is director of Business Insights and specializes in business case analysis and strategy for financial institutions focused on increasing financial inclusion. Natalia began her career as an investment advisor in New York for the Latin American private banking operation of a large British bank. She then moved to Colombia and began an eleven year career at Bancolombia where she worked in several areas including process management, small businesses and microfinance, and alternative sales channels. One of her final roles at Bancolombia was to create and direct the Financial Inclusion team. Natalia holds a BSc in industrial engineering from Escuela de Ingenieria de Antioquia (Colombia), an MSc in applied mathematics from EAFIT University (Colombia), a Certificate in Latin American Studies and an MA in international development policy from Duke University. In 2008, she was granted a Fulbright scholarship to undertake her graduate studies in the US.