The importance of doing customers no harm

Smart Campaign Client Voices

Expertise Area

Customer Insights

Client Name

Accion International



Project Period


Working with leaders across the financial inclusion industry to amplify the importance on “doing no harm” to the customers.

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Other Projects

Digital Savings Groups
Gender Disaggregated Data and Women’s Financial Inclusion Study
Financial Inclusion
Development of Digital Financial Services Policy in Ghana
Digital Financial Services
Know Your Customer Requirements for Digital Financial Services
Better Than Cash Alliance (BTCA) Payments Diagnostics
Digital Payments
Payments and Transactions "Data Stack" in Nigeria
Updated January 2019