BFA specializes in

developing financial services for low-income people

so they can live better lives

About Us

Founded in 2006, BFA is a global consulting firm specializing in financial services for low-income people. We partner with cutting-edge organizations that touch the lives of low-income consumers such as financial institutions, fintech companies and information providers. We integrate our deep expertise in customer insights, business strategy, new technology, and growth-enabling policy and regulation to create solutions. Our clients include donors, investors, financial institutions, policymakers, insurers and payment service providers.

How does BFA develop financial solutions
for low income customers?

BFA has globally-recognized expertise in understanding financial behaviors and needs of low-income consumers. By identifying needs and balancing the realities of the supply side (financial services provider) and demand side (consumer), we create products and services that generate shared value for both sides.

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Whom do we Serve?

We have worked successfully with institutions serving the poorest, individuals who earn $2 per day and below. We also address the needs of the working low income and the rising middle classes because they are still underserved and vulnerable (individuals who earn $5 per day, even up to $10 per day in some environments).

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History of BFA

Financial Diaries

The Financial Diaries methodology is a unique way to obtain multi-dimensional qualitative and quantitative data about financial management in low-income households.

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Portfolios of the Poor

Stuart Rutherford, Orlanda Ruthven and Daryl Collins teamed up with Jonathan Morduch to write Portfolios of the Poor, published by Princeton University Press in 2009. This much-lauded book shed light on the fact that low-income people have financial lives, and first to systematically explain how the poor find solutions to their everyday financial problems.

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BFA Specialized Methodologies

BFA believes in building long-lasting methods that can be used by a breadth of researchers, practitioners and consultants across the globe, with the aim of putting knowledge into the hands of those who are positioned in their own countries to bring about direct change in the services offered to low-income communities. Our specialized methodologies range in the availability of use as we continue to perfect the tools and prepare them for the public domain. For example, we are working to put the Financial Diaries data collection application into the hands of others – we have done so successfully on two occasions. For now, we continue to determine a mechanism that would enable us to make more of our tools available for public use.

Updated January 2017