Business Insights helps companies make better choices. Our proprietary analytics and tools provide evidence-based insights on top line (revenue potential, pricing and channel development) and bottom line (costing and efficiency) empowering businesses to develop impactful market strategies.
As financial services become increasingly digitized, their data repositories are a virtual “gold mine” of information on consumer preferences, and usage patterns for existing products and services. Quantitative Analytics is a focused subset of Business Insights, which employs a variety of data science methods on the provider’s big datasets, to better understand customer habits and preferences and to inform business strategy to better serve customers.Learn More
Examining the experiences of four developing country banks targeting low-income populations.View Project
BFA collaborated with Mastercard Foundation as a learning partner focused on consolidating lessons.View Project
As a counterpart to Customer Insights, this area works with financial service providers to optimize the customer value proposition in consideration of business realities. Business Insights works with small, medium and large financial institutions; delving deep into their business data (accounting, financial, transactional data) to provide clarifying analyses and relevant strategies to pursue.