Digital innovation

BFA Global leverages technological expertise and product development methodologies (e.g., lean product design, UX research, agile software development, prototyping) to create meaningful solutions that can enable organizations, businesses and households to digitally transform and better leverage the digital economy.

We leverage methods by which technology-based products and services can be rapidly designed, built and scaled in an inclusive manner. We develop frameworks through which partners and clients can assess readiness to adopt emerging technologies, analyze gaps in their current technologies and measure their effectiveness.

UI/UX research & design

Through behavioral research and human-centered design approaches, we design products and solutions that meet the needs of the underserved


Data analytics

We leverage our knowledge of the latest data analytics techniques to inform and create tools and products for our partners


Tech architecture mapping

We develop technology architecture maps for startups and providers to identify opportunities for tech improvements in the backend, inform software development, and optimize their products


Pilots & prototyping

We conduct design sprints and use other creative approaches to rapidly prototype solutions and develop PoCs that can be tested and iterated in-market


Product development

We conceptualize, design and develop products that can benefit low-income customers around the world


Digital transformation

We work with brick-and-mortar incumbents, such as MFIs and cooperatives, as well as MSEs and women-led enterprises, to help them better leverage the digital economy. This involves digital transformation, change management, development of alternative delivery and marketing channels, and fostering partnerships with technology innovators


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