Digital Financial Services Specialist
Nancy is a consultant at BFA Global. She is a digital financial services specialist with over 13 years of industry and sector experience in banking and financial inclusion, digital financial services, MSME, and youth development sectors.
In her previous roles, she was involved in supporting financial sector stakeholders serving underserved and unbanked segments through the design and delivery of customer-led digital financial services to enhance financial inclusion. She has provided advisory services, technical assistance, and training support to financial sector stakeholders in Sub-saharan Africa, MENA, and South Asia. Her areas of expertise include: DFS strategy design and development, payments and distribution, product development, market research, DFS fraud and risk management, marketing, relationship management and business development.
Nancy has a Master in Business Administration (E-commerce) from the Catholic University of East Africa, and a Bachelor of Arts in Communication and Sociology from The University of Nairobi.