![Proto partners with BFA Global for financial complaints automation solution at Central Banks](https://bfaglobal.com/wp-content/uploads/2020/01/BFA-6-450x250.jpg)
Artificial Intelligence | March 24, 2020
Proto partners with BFA Global for financial complaints automation solution at Central Banks
Nairobi, Kenya / March 24, 2020 — Following its success in developing an award-winning, financial complaints management system and...
By Nasozi Kakembo
![How Financial Health Is Transforming BFA Global’s Work in 2020](https://bfaglobal.com/wp-content/uploads/2020/03/FinnSalud_Mexico_DesignResearch-450x250.jpg)
Financial Health | March 10, 2020
How Financial Health Is Transforming BFA Global’s Work in 2020
Genesis of Financial Health as a Concept Financial health (FH) has become a core topic in the financial inclusion...
By Ashirul Amin PhD
![R²A Case Study: Chatbot Prototype](https://bfaglobal.com/wp-content/uploads/2020/01/Untitled-25-450x250.jpg)
Inclusive Fintech | August 7, 2018
R²A Case Study: Chatbot Prototype
The consumer complaints system at the Bangko Sentral ng Pilipinas (the Philippines Central Bank, hereafter BSP) was limited by...
By Simone di Castri