Survey Instrument: measuring the impact of COVID-19 on low-income communities


In order to conduct a rapid assessment of the impact of COVID-19 on low-income populations globally, BFA Global deployed a series of “dipstick” online surveys, across eight countries. The blog post and dashboard that shared insights from the survey generated much interest, along with requests to share the instrument. We are therefore open sourcing the survey instrument in both English and Spanish. This instrument is from Wave 2 of our surveys, conducted April 11-12, 2020.

The survey consists of 50 questions and was conducted in Kenya, Nigeria, Ghana, South Africa, Mexico, India, the US and the UK.

Virtually all these questions have been tested across multiple geographies over time and generally yield good data. Nevertheless, do deliberately localize for references to specific financial instruments, informal groups, social practices, etc.

You are free to mix and match as you wish, but we do ask that you consider sharing the summary results with us, especially if you deploy questions verbatim, or close to. This will allow us to triangulate across many more population segments than what we would be able to do alone. For much shorter surveys over SMS, a chatbot, or other cases where a lean research approach is necessary, we would recommend picking up to ten from this list. We have our favorites for a few different situations – do feel free to reach out if you’d like to discuss.

The development of this survey was made possible through the generous support of the Metlife Foundation.

    Download survey instrument


    COVID-19 impact and solutions in emerging markets

    View research, reports and analyses from the BFA Global team, as we work to evaluate the effects of the pandemic, and solutions being deployed, on the ground in the markets where we work.LEARN MORE


    Error: Contact form not found.