![Rethinking Agents to Scale PAYGo Businesses](https://bfaglobal.com/wp-content/uploads/2020/02/1_JOq6BYJ99seEJPVFBYQrGQ-450x250.jpg)
PAYGo and Essential Services | November 2, 2018
Rethinking Agents to Scale PAYGo Businesses
How to Leverage Agents for Critical Customer Relationship Management Field agents have been critical to expanding digital...
By Jacob Winiecki
![Kenyan Banks Feel the Pain — and Now Some Gains — From Digitization](https://bfaglobal.com/wp-content/uploads/2020/02/1_2nZ60DhRufMcdoU23ajxng-450x250.png)
Digital Financial Services | October 29, 2018
Kenyan Banks Feel the Pain — and Now Some Gains — From Digitization
Central Bank of Kenya data shows growth in digital channels but lean gains by the Kenyan financial institutions from...
By Stanley Mutinda