![What Colombia-based Rappi can learn from Chinese logistics providers in response to COVID-19](https://bfaglobal.com/wp-content/uploads/2020/03/RAPPI_shutterstock_iWork-450x250.jpg)
Livelihoods and Microenterprise | March 24, 2020
What Colombia-based Rappi can learn from Chinese logistics providers in response to COVID-19
As of last weekend, Colombia had 210 confirmed cases of coronavirus, 88 of which were in Bogotá and...
By Malika Anand
![Embracing Change Management to Better Serve Customers](https://bfaglobal.com/wp-content/uploads/2020/01/733697700_1280x720-450x250.jpg)
Financial Health | January 7, 2020
Embracing Change Management to Better Serve Customers
Banco W is a financial institution in Colombia which OPTIX’s research discovered had a rapidly-changing client base. As a...
By BFA GLOBAL
![The OPTIX Impact](https://bfaglobal.com/wp-content/uploads/2020/01/744930411_1280x720-450x250.jpg)
Digital Financial Services | December 10, 2018
The OPTIX Impact
Financial institutions around the world are serving a new wave of customers, and serving the previously unserved and underserved...
By BFA GLOBAL