
What Colombia-based Rappi can learn from Chinese logistics providers in response to COVID-19
As of last weekend, Colombia had 210 confirmed cases of coronavirus, 88 of which were in Bogotá and...

Embracing Change Management to Better Serve Customers
Banco W is a financial institution in Colombia which OPTIX’s research discovered had a rapidly-changing client base. As a...

The OPTIX Impact
Financial institutions around the world are serving a new wave of customers, and serving the previously unserved and underserved...