Making Business Work for Dukas
Understanding the Financial Health of Small Shops in Africa Juma*, a small shop owner in Nairobi’s Kibera slum, is...
Can PAYGo Unlock Access to Clean Water?
A Prepayment Model to Achieve the Sustainable Development Goal of Providing Water as Household-Level Service You’ve probably heard about...
Realities of Digitizing PAYGo Operations in an Unbundled World
Digitization Helped PEG Africa Increase Efficiency, Data Visibility and Agent Satisfaction Digitizing operations for PAYGo 2.0 providers seems like...
Visiting a Merchant Shop in Kibera in VR
An Immersive Experience with Informal Retailers in Africa Produced and Developed by: Abi Steinberg, Videographer and Director: Adam Wisema...
How can financial services providers apply artificial intelligence to their businesses?
FIBR, a program of BFA in partnership with the Mastercard Foundation, explored how artificial intelligence, machine learning can be...
The Promise of “Unbundling“ to Reshape PAYGo Solar
Unbundling is leading to significant innovation in technology and business models in the PAYGo solar sector. Instead of trying...
Predicting Payment Behavior in PAYGo: Machine Learning Can Power Customer Retention
Customer churn is a major headache for most companies and threatens to put the brakes on the red-hot growth...
The Odd Couple: PAYGo Solar and Financial Service Providers
Co-written by Elizabeth Davidson If you are one of the 73 percent of Ugandans who is not connected to...
A Day in the Life of a Shopkeeper
Running a Small Shop is a Tough Job When I was growing up, the corner store was a convenient...
AI: From Automation to Augmentation
Hype. Dangerous. Automation. Elon Musk. Uncontrollable. This is what usually comes to mind when people think of artificial intelligence...