
3 steps to remedy poor product activation
Pirate metrics – also known as the AARRR framework (Acquisition, Activation, Retention, Referral and Revenue), have become gospel for...

How financial institutions can deliver payment flexibility using lessons from PAYGo solar
Technology-enabled pay-as-you-go (PAYGo) has unlocked millions of loans in the off-grid solar sector, and the model is already being...

Changing Internal Culture to Smooth the Transition from Pure Lending to Savings
Changing staff culture in order to effectively promote new products at a microfinance institution (MFI) can be nearly as...