Inclusive Fintech | December 30, 2019
Lean user research: How Diin sequenced data analysis and user interviews to generate insights
Startups typically chase growth by acquiring more and more customers. It is tempting to interpret more customers as a...
By Malika Anand
Digital Financial Services | July 5, 2018
Changing Internal Culture to Smooth the Transition from Pure Lending to Savings
Changing staff culture in order to effectively promote new products at a microfinance institution (MFI) can be nearly as...
By Kelly Nguyen
Digital Financial Services | April 23, 2018
‘Stealthy’ Saving: Building on Payroll Credit to Automate Savings
Co-authored with Lauren Oldja Basic savings accounts are essential to helping people build assets, and they’re often the first...
By Gabriela Zapata Alvarez
April 11, 2018
‘Cross-sell Done Well’: How One Finance App Found a Balance Between Digital and Human Touch
Field officers at Sajida Foundation, an NGO and microfinance provider in Bangladesh, are constantly on the go. They...
By Ashirul Amin PhD
Digital Financial Services | February 14, 2018
Is Mobile Money Killing Off the Group Microfinance Model (And Would That Be Such a Bad Thing)?
In the summer of 2017, SAJIDA Foundation, an NGO and microfinance provider in Bangladesh, made a bold decision...
By Ashirul Amin PhD
Inclusive Fintech | May 18, 2017
Why Low-Income Families Don’t Send Their Children to College. Hint: It’s Not Always About Money
Laura just graduated from high school in Colombia. She hopes to pursue a career in engineering. Her parents work...
By Natalia Gomez