What is the FIBR report “Artificial Intelligence: Practical Superpowers” about?
BFA Global CEO, Amolo Ng’weno, then East Africa Regional Director, describes the key takeaways from the FIBR report, “Artificial Intelligence: Practical Superpowers – The Case for AI in Financial Services in Africa“. Companies are already starting to improve their services in the financial services sector in Africa through AI in various ways. They include the use of chatbots, ML for credit scoring, and facial recognition technology. The use cases are expected to grow as the competitive edge grows more pressing, and with new entrants into the market, e.g. superplatforms. Technology is also more accessible and even small companies can take advantage of the tools.