![Embracing Change Management to Better Serve Customers](https://bfaglobal.com/wp-content/uploads/2020/01/733697700_1280x720-450x250.jpg)
Financial Health | January 7, 2020
Embracing Change Management to Better Serve Customers
Banco W is a financial institution in Colombia which OPTIX’s research discovered had a rapidly-changing client base. As a...
By BFA GLOBAL
![Three Key Ways that Inclusive Fintech Companies Deepen Financial Inclusion](https://bfaglobal.com/wp-content/uploads/2019/12/1_aXVJSTWm9PKrsb3DS8Vo1Q-450x250.png)
Inclusive Fintech | October 11, 2018
Three Key Ways that Inclusive Fintech Companies Deepen Financial Inclusion
Customers Value More Affordable, Better Designed and Time-saving Products and Services 1. Tech + Touch: New Interactions to Reach...
By Akansha Kasera
![How can AI help PAYGo providers better target customers?](https://bfaglobal.com/wp-content/uploads/2020/01/701120538_1280x720-450x250.jpg)
PAYGo and Essential Services | May 16, 2018
How can AI help PAYGo providers better target customers?
PAYGo providers fulfill an essential function when it comes to access to services, and many of the companies can...
By FIBR
![How do we help Colombian Families Save for College?](https://bfaglobal.com/wp-content/uploads/2020/02/1-TxEpdZXBgyB2pLdte4qEyA-450x250.jpg)
Inclusive Fintech | October 7, 2016
How do we help Colombian Families Save for College?
Catalyst Fund Learning Agenda Series #4, ESCALA The Reality of the Low-Income Customer Pedro Tobon has been worrying about...
By Maelis Carraro