![Is your fintech startup still using Google Sheets?](https://bfaglobal.com/wp-content/uploads/2020/06/Google-Sheets_Spoon-header-4-450x250.jpg)
Is your fintech startup still using Google Sheets?
When launching fintech startups, founders often resort to the simple, free tools they know best. When it comes to...
![Kenyan Banks Feel the Pain — and Now Some Gains — From Digitization](https://bfaglobal.com/wp-content/uploads/2020/02/1_2nZ60DhRufMcdoU23ajxng-450x250.png)
Kenyan Banks Feel the Pain — and Now Some Gains — From Digitization
Central Bank of Kenya data shows growth in digital channels but lean gains by the Kenyan financial institutions from...
![Digital Savings Groups Can Help Women Finally Bridge the Financial Gender Gap](https://bfaglobal.com/wp-content/uploads/2020/02/1_7wM8FIN41Kd6hI9hXXqKtQ-450x250.jpg)
Digital Savings Groups Can Help Women Finally Bridge the Financial Gender Gap
Authored by Sushmita Meka; Sally Ross, AKF; Daryl Collins The rapid growth of mobile money in some countries has...
![A Day in the Life of a Shopkeeper](https://bfaglobal.com/wp-content/uploads/2020/02/1-X77QfFQxSxGU2gjC9ATbng-450x250.jpg)
A Day in the Life of a Shopkeeper
Running a Small Shop is a Tough Job When I was growing up, the corner store was a convenient...
![‘Stealthy’ Saving: Building on Payroll Credit to Automate Savings](https://bfaglobal.com/wp-content/uploads/2020/02/1-1Ob72EMJIkRqfeK7LyQ_dA-450x250.jpg)
‘Stealthy’ Saving: Building on Payroll Credit to Automate Savings
Co-authored with Lauren Oldja Basic savings accounts are essential to helping people build assets, and they’re often the first...
![5 Barriers Holding Back Fintech Entrepreneurs](https://bfaglobal.com/wp-content/uploads/2020/02/0-m-0FijYu3JM2tmyI-450x250.jpg)
5 Barriers Holding Back Fintech Entrepreneurs
(By Adva Saldinger) There are a growing number of financial technology companies starting up across the globe in an...
![Can Digital Savings Groups Bridge the Digital Divide?](https://bfaglobal.com/wp-content/uploads/2020/02/1_NZ8gASE6pHYjU2WA8YJ__g-450x250.jpg)
Can Digital Savings Groups Bridge the Digital Divide?
By Innocent Ephraim (FSDT), Daniel Mhina (FSDT), Juliet Kiluwa (FSDT), Daryl Collins (BFA) Technology is an inevitability, it is...
![How is Client Centricity Shaping Financial Services for the Low-Income Consumer?](https://bfaglobal.com/wp-content/uploads/2020/02/1_AwkACY5JsTjfyYA5M9jyzw-450x250.jpg)
How is Client Centricity Shaping Financial Services for the Low-Income Consumer?
In the current financial services industry, customer experience has become a key differentiator across brands. Today’s customer has more...
![Mobile Money Meets Microcredit: Creating an Evidence-Based Cross-Sell Strategy](https://bfaglobal.com/wp-content/uploads/2020/02/1_WT6f6ArQ6Rh2JAhXeu7fhg-450x250.jpg)
Mobile Money Meets Microcredit: Creating an Evidence-Based Cross-Sell Strategy
By Kristy Bohling and Kelly Nguyen Financial institutions, including those serving low-income clients, regularly turn to cross-selling to engage...
![How Do We Increase Trust and Engagement in the Low-Income Customer’s Journey?](https://bfaglobal.com/wp-content/uploads/2020/02/0_5lHobvm91_TOqKJ4_-450x250.jpg)
How Do We Increase Trust and Engagement in the Low-Income Customer’s Journey?
A Holistic Service Blueprint for Financial Services In today’s radically changing business landscape, the customer experience is important. We...