![Serverless USSD with Africa’s Talking — Part 2](https://bfaglobal.com/wp-content/themes/bfaglobal2020/img/default-post.jpg)
Serverless USSD with Africa’s Talking — Part 2
If you haven’t read part one, this article is a continuation and will build off the implementation we created...
![Prosper: A Product Innovation to Link PAYGo Customers to MFIs](https://bfaglobal.com/wp-content/uploads/2020/02/1_tQdBQOrKZRUpyfqohm0gzQ-450x250.jpg)
Prosper: A Product Innovation to Link PAYGo Customers to MFIs
BrightLife, FINCA Uganda, and FIBR are innovating to develop solutions that bridge the gap between microfinance and pay-as-you-go (PAYGo)...
![Serverless USSD with Africa’s Talking — Part 1](https://bfaglobal.com/wp-content/uploads/2020/02/1_QafpBAN0Fa67FfgT62TYHA-450x250.jpeg)
Serverless USSD with Africa’s Talking — Part 1
USSD provides digital services to those without smartphones I have recently been using this amazing protocol called Unstructured Supplementary...
![Rethinking Agents to Scale PAYGo Businesses](https://bfaglobal.com/wp-content/uploads/2020/02/1_JOq6BYJ99seEJPVFBYQrGQ-450x250.jpg)
Rethinking Agents to Scale PAYGo Businesses
How to Leverage Agents for Critical Customer Relationship Management Field agents have been critical to expanding digital...
![Kenyan Banks Feel the Pain — and Now Some Gains — From Digitization](https://bfaglobal.com/wp-content/uploads/2020/02/1_2nZ60DhRufMcdoU23ajxng-450x250.png)
Kenyan Banks Feel the Pain — and Now Some Gains — From Digitization
Central Bank of Kenya data shows growth in digital channels but lean gains by the Kenyan financial institutions from...
![Who are the Small Merchants Who Make a Real Living Instead of Just Making Some Extra Money?](https://bfaglobal.com/wp-content/uploads/2020/01/1_MBcjx0MPeqeBwFM4cXNcwA-450x250.jpeg)
Who are the Small Merchants Who Make a Real Living Instead of Just Making Some Extra Money?
Certain Behaviors Can Help Providers Unmask a Business’ Readiness for Financing We previously explored the life cycle of a...
![Micro-consulting: Using WhatsApp Groups to Support Agents](https://bfaglobal.com/wp-content/uploads/2020/01/1_yoMaUZXU-8hwdXO1AxjbSA-450x250.jpeg)
Micro-consulting: Using WhatsApp Groups to Support Agents
Tips for Communicating with and Helping Agents Through a Messaging Service Agents serve as the face of PAYGo and...
![FIBR’s Next Generation of Linkages to Financial Services: Betting on PAYGo](https://bfaglobal.com/wp-content/uploads/2020/02/1_tV4bOC1CAK_9hLfDvAWsqg-450x250.jpeg)
FIBR’s Next Generation of Linkages to Financial Services: Betting on PAYGo
The Promise of Tangible, Flexible and Sustainable Services FIBR is a learning-driven program that seeks to discover how digitizing...
![What if We Offered Business Support to Small Merchants Over WhatsApp?](https://bfaglobal.com/wp-content/uploads/2020/01/1_DTaOnSxXtwIzkMQomIrirA-450x250.jpg)
What if We Offered Business Support to Small Merchants Over WhatsApp?
Micro-consulting to Provide MSMEs with Practical Advice Micro and small retailers (referred to as small merchants here) play a...
![Getting the Timing Right: The Life Cycle of a Small Shop in Africa](https://bfaglobal.com/wp-content/uploads/2020/02/1_J4vzj0hUjFTrE6YvPWXDEQ1-450x250.jpg)
Getting the Timing Right: The Life Cycle of a Small Shop in Africa
MSMEs Have Different Financing Needs in Four Discrete Stages Small shops or “dukas” account for 80 percent of employment...