Jane del Ser

Jane del Ser

Principal Consultant for MSEs, Livelihoods, and Climate Action

Publications by this author

Accelerating digital commerce in Ghana by remaining committed to the last-mile customer and balancing tech: What we learned from our work with Shopa
Livelihoods and Microenterprise |

Accelerating digital commerce in Ghana by remaining committed to the last-mile customer and balancing tech: What we learned from our work with Shopa

Shopa is a startup based in Ghana that we had the opportunity to work with through the Catalyst Inclusive...

By Keeya-Lee Ayre
Investing in your startup’s growth: The IDC growth toolkit
Livelihoods and Microenterprise |

Investing in your startup’s growth: The IDC growth toolkit

Startups and founders need to understand growth in order to navigate their company through the rough waters of the...

By Matt Grasser
Caminos hacia la resiliencia de las micro y pequeñas empresas en México
Livelihoods and Microenterprise |

Caminos hacia la resiliencia de las micro y pequeñas empresas en México

Originalmente publicado en la página del Portal FinDev, Diciembre, 07, 2022 Nancy es comerciante, madre y el sostén de...

By Marco Antonio Del Rio
Digital Onboarding Playbook: Customer Success at the Last Mile
Livelihoods and Microenterprise |

Digital Onboarding Playbook: Customer Success at the Last Mile

Customer onboarding should be an intentional process, not just to welcome a customer, but to educate and encourage them...

By BFA GLOBAL
Accelerating digital commerce in Ghana to benefit young womens’ livelihoods: What we learned from our work with Tendo
Livelihoods and Microenterprise |

Accelerating digital commerce in Ghana to benefit young womens’ livelihoods: What we learned from our work with Tendo

Tendo is a Ghana-based startup operational in both Ghana and Nigeria that we had the opportunity to work with...

By Keeya-Lee Ayre
Inclusive and Nature-based Carbon Markets: A Path to Resilient Livelihoods in Sub-Saharan Africa
Climate Action |

Inclusive and Nature-based Carbon Markets: A Path to Resilient Livelihoods in Sub-Saharan Africa

In Africa almost half a billion people, or 48 percent of the population, depend on nature for their livelihoods....

By Tyler Ferdinand
Why we invested: Swoove is simplifying logistics for MSMEs in e-commerce
Inclusive Fintech |

Why we invested: Swoove is simplifying logistics for MSMEs in e-commerce

Efforts to support the growth of e-commerce often focus on the digital aspects: online marketplaces, digital payments, merchant credit,...

By Jane del Ser
Is digital commerce the future for mobile money providers?
Digital Financial Services |

Is digital commerce the future for mobile money providers?

Mobile money providers working with digital commerce platforms can empower MSEs with much-needed digital tools while growing new sources...

By Matt Grasser
Taking the COVID-19 temperature in emerging markets: A dipstick survey to draw early insights about impact on Livelihoods
Financial Health |

Taking the COVID-19 temperature in emerging markets: A dipstick survey to draw early insights about impact on Livelihoods

  It has now been 19 days since the WHO declared the COVID-19 crisis a pandemic on March 11....

By Jane del Ser
An Interview with Alex Lazarow of Omidyar Network
Inclusive Fintech |

An Interview with Alex Lazarow of Omidyar Network

Catalyst Fund IAC Profile Series #3 We recently had the opportunity to speak with Alex Lazarow, CFA, Principal, Investments...

By Jane del Ser