Questions We Sought to Answer about PAYGo:
- Data-Driven Financial Operations: How can data be used to drive more efficient customer selection and segmentation, post-sale interventions, and to offer better-customized services?
- Customer Payment Frictions: How can the model be adapted to markets with less mobile money, and how can customer payment frictions be reduced?
- Agent Network Management: What’s the right agent compensation model and how can data be used to improve agent engagement?
- Unlocking Local Capital: How can the sector’s growth be financed, and what’s the role of local capital?